What are two effects of not having a preventive maintenance plan for users and organizations? (Choose two.) increased documentation needs increased management tasks increased repair costs increased number of regular…
After consulting the manufacturer manuals, a technician applies a series of recommended solutions that resolve a problem with a workstation computer. What is the next step in the troubleshooting process…
What should a technician do before beginning any troubleshooting steps on a customer computer? Perform a data backup. Document the findings. Identify the problem. Establish a plan of action. Before…
If a technician is unable to create a backup of data on a customer computer, what three pieces of information should the technician include on the liability release form signed…
When troubleshooting a computer, where can a technician find updated information about errors caused by the system, the user, or the software? Event Viewer Device Manager the BIOS vendor diagnostic…
During the troubleshooting of a PC that will not boot, it is suspected that the problem is with the RAM modules. The RAM modules are removed and put into another…
An employee mentions that opening a large document file is taking longer than usual. The desktop support technician suspects that there might be a fault in the hard disk. What…
Which task should be performed on a hard drive as part of a preventive maintenance plan? Ensure the disk spins freely. Ensure cables are firmly connected. Blow out the inside…
Which term refers to the technique of increasing the speed of a processor from the specified value of its manufacturer? hyperthreading overclocking throttling multitasking The correct answer is: overclocking. Overclocking…
What unit is used to measure the amount of resistance to the flow of current in a circuit? watts ohms volts amps The correct answer is: ohms. Ohms (Ω) is…